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Setup, undetectability, customization, and billing — everything you need to get the most out of Observer.

Getting StartedUndetectabilityCustomizationAccount & Billing
Getting Started
How to install Observer on macOS
Download and install Observer on your Mac in under 2 minutes.
Grant Microphone and Screen Recording permissions on Mac
Enable the macOS permissions Observer needs to work correctly.
Quick start: your first meeting
Start using Observer in a few simple steps.
How meetings work in Observer
Understand how sessions start, end, and are saved.
Supported meeting apps
Use Observer with browser meetings and desktop meeting apps.
Zoom screen sharing setup
Configure Zoom so Observer can read your screen during meetings.
Undetectability
Is Observer visible in meetings?
Understand when Observer is hidden during screen sharing.
Undetectability Mode
Keep Observer hidden during screen sharing and out of focus tracking.
What data does Observer collect?
Learn what Observer collects to run the app.
Customization
Answer, Assist, Recap, and screen actions
What each action sends to Observer and when to use it.
Instruction Mode
Give Observer role, goals, and PDFs before the meeting starts.
Power Mode
Combine transcript, screen, instructions, and your question in one request.
Window positioning
Move Observer anywhere on your screen.
Supported languages
Configure input and output languages.
Meeting notes, transcripts, and conversations
What Observer saves after each meeting and how to review it.
Keyboard shortcuts
Control Observer quickly without leaving your meeting app.
Account & Billing
Plans and pricing
Understand Observer Pro and Max plans.
Upgrading your plan
Switch from Pro to Max anytime.
Managing or cancelling your subscription
Control your subscription from the dashboard.
Taxes and pricing
Understand prices in USD and taxes at checkout.
Refund policy
Understand how Observer refunds work.
Plan and subscription changes
How Observer handles pricing, feature, and usage-limit updates.

Still stuck?

Can't find your answer?

Our support team is happy to help with setup, billing, or anything else about Observer.

[email protected]