Privacy and Transparency

Subprocessors

Observer uses a limited set of trusted third-party services to deliver its functionality. These providers may process data on our behalf as part of operating the product.

Last updated April 2026Privacy Policy
Brevo
Website
Delivers transactional emails such as authentication and account notifications.
Email address and basic contact information
European Union (France)
Cloudflare
Website
Provides frontend hosting, content delivery (CDN), and security.
Traffic metadata and performance data
Global (edge network)
Deepgram
Website
Provides real-time, low-latency speech-to-text transcription for meeting audio.
Audio streams (processed in real-time, not stored)
United States
Fly.io
Website
Hosts Observer's backend infrastructure.
Processes application requests (no long-term storage)
Germany
Google Gemini
Website
Powers real-time AI responses, summaries, and language understanding across Observer.
Meeting transcripts (processed during requests, not stored by Gemini)
United States / Global
Paddle
Website
Manages payments, subscriptions, and billing.
Billing and payment information
United Kingdom
Supabase
Website
Handles authentication, database storage, and backend services.
User account data (email, authentication), meeting transcripts, and application data
United States (AWS)

Data retention

Important note on data retention

Observer does not store raw audio from meetings. Audio is processed in real-time by Deepgram and is not retained by Observer. Transcripts are stored securely in our database (Supabase) to support features such as conversation history, meeting notes, and AI-assisted responses. Transcript data may be processed by Google Gemini to generate responses, but is not stored by Google beyond processing. We maintain data processing agreements with all subprocessors listed above.

Need help?

Questions about data processing?

Reach out if you want more detail on how Observer uses subprocessors or handles your data.

[email protected]