Privacy & Security
What Observer stores
Titles, transcripts, notes, and chat. Not raw audio.
Observer saves what you need to reopen a meeting later. It does not keep raw audio.
Stored in your account
- Email and sign-in details
- Subscription and usage
- Meeting titles, times, and durations
- Transcripts
- Meeting notes
- AI chat from that session
- Playbooks you save
Not stored
- Raw meeting audio
- Your card details (Paddle is the merchant of record)
- Screenshots from screen actions, by default
Who can see it
Meeting history is scoped to your signed-in account. Other Observer users cannot read your meetings.
AI processing
Live answers, transcription, and notes need readable text. Observer sends what is required to our API and speech providers. Those providers are contracted not to train on your content.
More detail: getobserver.app/security and the Subprocessors page.